| 1. How long does it take
for delivery? |
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-- This depends on purchase. When you are interested in an item,
we call the manufacturer to make sure it is currently
available. 90% of the
time, the items are in stock.
If it is from a local company, you can have your furniture
delivered within a day or two.
If it is not from a local company, it usually takes 1-3
weeks. We will call you
as soon as it comes in to schedule delivery. Custom upholstery takes 4-6
weeks. |
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| 2. Can I schedule my
delivery time? |
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-- Yes,
delivery is scheduled according to customer
availability. |
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| 3. How much is sales
tax? |
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-- 8.25
percent in Mansfield, TX. |
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| 4. What if my furniture
is damaged upon delivery? |
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-- If
your furniture arrives damaged in the box, we will replace it. Please inspect your
furniture at the time of delivery. |
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| 5. What does the warranty
cover? |
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--The
warranty covers manufacturer's defects. Although this does not occur
often, it does happen. We will replace or repair the defected part/s
at our option, up to one year from the date of purchase. |
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| 6. What if I don't like
what I have purchased? |
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--We ask
that you make your selection carefully before buying. We are confident in the
furniture we sell and it's construction. Please note that subtle
color variations may occur due to lighting and camera angles. If you are not happy with
your purchase, you may return it for store credit only. Please make
such request upon delivery. Returns must be in it's original
packaging. Custom orders can not be returned. |
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| 7. Do you have a
showroom? |
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--We have
a moderate, comfortable showroom where you can view some floor
models and browse thousands of products through an array of
catalogs. Children are welcome to occupy themselves with our video
game systems or movies. |
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| 8. Will my furniture be
set-up when it is delivered? |
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--Yes.
Please have rooms clear and ready for
delivery. |
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| 9. Can I pick up my
furniture at your store? |
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--Yes. Please understand that all
furniture comes brand new in boxes. Some minor assembly is
required on many items. All tools needed for assembly are
included. We are not
responsible for improper assembly of furniture if you pick it up at
our store. |
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| 10. Do you offer any additional
financing for someone who isn't approved through G.E.
Money? |
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--Yes, we
offer "No Credit Check" Financing through Progressive. This
has a 90 day same as cash option. There is a $25 application fee and
20% down. |
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| 11. Do you offer
Lay-a-Way? |
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--Yes,
we offer a four month term lay-a-way program with
20% down. |
12. Is the furniture listed on
your website all the furniture you have to
offer? |
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--You are
welcome to visit any of the manufacturer's listed
under BRANDS and shop directly from
their sites. Call or
email for pricing and availability. Under some circumstances, we
are able to order from other furniture lines such as Pulaski, Aspen,
Etc. Please do not
hesitate to ask if you have any questions. |
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| 12. Do you offer
Lay-a-Way? |
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--Yes, we
offer a four month term lay-a-way program wit
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